Project Goal

Design mobile app & Develop the app using Flutter and Firebase

Tran Tien Electronics - Repair Management App

Creating and managing new orders, tracking and editing order status and information.

Duration

8 weeks

Outcomes

Mobile app for Android and IOS

About the project

I have had a chance to observe the workflow of the store for months. All the workflows are completed manually using different paper sheets. It leads to some mistakes in updating and difficulties in tracking data. So the challenge of this project is making a digital transformation and optimizing all the main workflow.

Timeline

Digital transformation

Need a solution to track all the orders and details in one place instead many different paper sheets.

Tracking data

Easily search for order details by name, phone numbers of the customers, or created and hand-over date.

Design prototype

Product overview

Overall & Inventory management

Go through all the main screens, then add and update product information.

Conclusion

Learning points

• Dive deeper into the developing process will help the ideas and solutions become more practical, and the design-to-code communication becomes much easier.

• Improve project management skills: arrange and prioritize tasks within the timeline.

• Build, customize and maintain the coded-base design system.

Usability tests

Thank you for reading!

Research

Observe the current workflows of the store and interview the employees and store managers to find their recent struggles.

Define problems

Create order

Update order details

Manage inventory products

Order management

Add a new repair order and update the order information.

Search & Filters

Search for any data by name, phone number, date,...

Chat room

Communication between staffs within the store.

ImprovementS

• Optimized the way users input new data and update existing data: reduce the number of actions needed to accomplish the main task.

• Resolve some areas that cause misunderstanding and confusion.

• Adjust the hierarchy of the information to easily catch all the important data,